ANC Partners With Phillips Community College – University of Arkansas

ANC instructor Rob Semmel traveled to Helena-West Helena, where he worked with PCCUA in providing Problem Solving training for Norac. Training was presented in two 4 hour sections on July 17, 2018, with 41 individuals participating.

Topics included:

•    Identifying qualities of a decision maker/ problem solver
•    7 Steps
o    Step 1: Identifying the Problem. Ask yourself what the problem is
o    Step 2: Defining Goals. ...
o    Step 3: Brainstorming. ...
o    Step 4: Assessing Alternatives. ...
o    Step 5: Choosing the Solution. ...
o    Step 6: Active Execution of the Chosen Solution. ...
o    Step 7: Evaluation.
•    Evidence based decision making
•    Root Cause analysis
•    Risk Analysis
•    Evaluating Results
•    Critical thinking techniques